Business messaging
WhatsApp automation
Product guidance, customer support and qualified inquiries inside your business messaging channel.
WhatsApp automation
Workflow concept. Features and integrations are scoped to your implementation.
What it brings together
- WhatsApp Cloud API integration
- Product FAQs and catalogue guidance
- Cart and checkout workflows
- Verified order-status assistance
- Lead capture and conversation routing
- Quick replies and human handoff
Where it fits
A useful system.
For a specific need.
Commerce and support teams that want useful product conversations and qualified inquiries in their business messaging channel.
Connections & configuration
WhatsApp Cloud APIProduct catalogueShopifyCRMSupport team
Clear boundaries. Human control.
Business-account permissions, approved message flows and human handoff are reviewed before rollout.
From requirements to rollout
A practical implementation path.
- 01
Connect an approved business account
- 02
Prepare products and support knowledge
- 03
Configure messaging and escalation rules
- 04
Test the customer journey and handoff
Your next chapter